Tell us how the premises operate
Describe your business, occupied spaces, operating hours, delivery routes and any restricted areas. Kitchens, stockrooms, offices and shared waste areas may need different inspection access.
Look beyond a single sighting
Repeated activity may be connected to drains, storage, deliveries, leaks or adjoining units. Explain where sightings recur so the inspection can follow the route rather than concentrating only on the most visible spot.
Coordinate access and responsibilities
Name the person who can authorize work and arrange building access. Ask what documentation, preparation, product information and follow-up records can be provided for the agreed service. Any compliance requirements should be discussed for your premises.
Agree on the monitoring plan
Ask how future visits will be scheduled, how activity will be recorded and which sanitation or repair actions your staff must complete. A clear scope helps distinguish treatment, monitoring, exclusion and any separate cleanup or repair work.
Explore relevant services
Rodent control
We find where mice or rats are getting in, control the activity and close the gaps.
Cockroach control
We find where cockroaches are hiding and deal with the food, water and gaps helping them spread.
Bed bug treatment
We confirm whether bed bugs are present and build a treatment plan for the rooms affected.
Fly control
We identify the type of fly and find the source where it is breeding.