Start with the signs you can describe
Tell us the pest signs, affected rooms, your floor and when activity began. Notes or an existing photo can help identify the right inspection. Bites alone cannot identify bed bugs, and similar-looking insects may need different treatment.
Coordinate with your building
If you rent or share a building, involve the owner or manager when access to a basement, riser, adjoining unit or trash room may be needed. A plan for one apartment should account for connected spaces when evidence points beyond your room.
Prepare for your specific treatment
Ask for written preparation and re-entry instructions. Mention children, pets and access restrictions. Avoid moving suspected bed bug furniture between rooms before receiving advice, and follow the directions for any products used.
Plan for prevention and follow-up
Closing suitable entry gaps, repairing leaks and managing food and refuse can help reduce repeat activity. Ask which repairs are part of the service and which need building maintenance. Return visits depend on the pest and the evidence found.
Explore relevant services
Rodent control
We find where mice or rats are getting in, control the activity and close the gaps.
Cockroach control
We find where cockroaches are hiding and deal with the food, water and gaps helping them spread.
Bed bug treatment
We confirm whether bed bugs are present and build a treatment plan for the rooms affected.
Fly control
We identify the type of fly and find the source where it is breeding.
