Start with a call
Explain the pest signs, whether activity is ongoing, the property type and any access restrictions. Same-day or after-hours visits depend on availability. An online enquiry does not reserve an appointment.
What to share
Tell us if a bedroom, kitchen, business or shared space cannot be used normally. Mention your floor, when sightings began and who can arrange access. Ask about charges, preparation and any follow-up before booking.
While arranging help
Keep clear of active nests and avoid handling pests or droppings. For suspected bed bugs, ask for preparation advice before moving furniture between rooms. Follow instructions for your specific situation. Pest control is not a medical emergency service; call 911 for a medical emergency.
Understand the treatment
Rodent control
We find where mice or rats are getting in, control the activity and close the gaps.
Cockroach control
We find where cockroaches are hiding and deal with the food, water and gaps helping them spread.
Bed bug treatment
We confirm whether bed bugs are present and build a treatment plan for the rooms affected.
Bee, wasp & hornet control
We identify the insect and deal with active nests safely.